Contact Us:
📞 +27 81 877 1585
📧 info@vantage-digital.co.za
Last Updated: August 29, 2024

1. Introduction

Vantage Digital Solution is dedicated to safeguarding your personal and business data. This Privacy Policy explains how we collect, use, and protect the information you enter into the BOS ERP Application.

2. Information We Collect

All data entered into the BOS ERP Application by users, including:

• Personal Data: Usernames, contact information, and other personal details.
• Business Data: Sensitive business information such as customer records, supplier details, financial and commercial data.

3. Data Storage and Exclusivity

All data you enter is stored within the BOS ERP Application and remains within that system exclusively. Each BOS ERP Application instance is dedicated solely to the customer who owns it, ensuring that your data is not shared across systems.

4. How We Use Your Information

Your data is used to:

• Provide and enhance the BOS ERP services.
• Perform necessary maintenance and updates.
• Offer support and troubleshoot issues.

When We Access Your Data:
Vantage Digital Solution will only access your data when necessary for technical support or maintenance, and only with your permission.

5. Data Confidentiality

We understand the sensitivity of your business data. All information entered into the BOS ERP Application will be kept strictly confidential.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorised access, use, or disclosure. This includes encryption, access controls, and regular security audits.

7. Data Sharing

We do not share your business or personal data with third parties except in the following instances:

• Service Providers: When essential for system operations and maintenance.
• Legal Compliance: If required by law.

8. User Rights

As the user, you have full control over your data within the BOS ERP Application. You can directly access, review, correct, delete, or manage your data at any time through the application’s built-in tools and features. You also have the ability to control how and when your data is shared.

9. Data Backup and Recovery

When customers use AWS through QuickEasy, with QuickEasy managing the customer’s AWS instance, we regularly back up the data stored in the BOS ERP Application to ensure its safety and availability. These backups are governed by the same privacy policy and access restrictions as the live data, ensuring that your information remains secure and confidential even in backup form.

10. User Consent

By using the BOS ERP Application, you consent to the collection, use, and protection of your data as described in this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the application or via email.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
📞 +27 81 877 1585
📧 info@vantage-digital.co.za